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Help! The app isn’t working

Updated this week

Oh no – sorry you're having trouble with the app! Let’s try a quick refresh first:

  • Close the app completely and reopen it

  • Log out and back in again

Still no luck? Sometimes we hit a little tech hiccup, but these are usually sorted within a couple of hours. If it’s not urgent, try checking back later – we’re likely already on the case.

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