Customers without a Moonpig Plus subscription
Of course. To change or remove your saved card details, you’ll need to be logged into the Moonpig website. The easiest way to update your details is the next time you make a purchase. When you click on the Checkout button, you’ll see your saved card details and can select ‘Remove Card’ or add a new one.
Customers with a Moonpig Plus subscription
Once you’ve subscribed to Moonpig Plus, you won’t be able to remove your payment card details while your subscription remains active. This is because an active and valid payment method is required to manage your subscription, including renewal payments.
If your card is due to expire or you’ve been issued a new one, we will contact you via email closer to the time your subscription is due to renew, with instructions on how to update your payment method to avoid any disruption to your Moonpig Plus benefits.
If you no longer wish to keep a card on file, you’ll need to cancel your Moonpig Plus subscription first, after which you’ll be able to remove your saved payment details.