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✨ AI Writing Assistant FAQs

Updated over 2 months ago

Our AI Writing Assistant (Also known as Smart Text) is your secret weapon ✨
Let it help you craft the perfect message for all our upcoming occasions. The writing assistant feature that utilises AI text technology to generate personalised messages for your recipient. This technology enables you to create unique and heartfelt messages tailored to the individual.

1. Choose a card
Find the perfect design for the lucky loved one you have in mind.

2. Personalise your card
Select a text box and choose the 'Smart Text' option in the toolbar.

3. Input details
Type a prompt providing a few details about what you'd like to say. Our AI writing assistant will share a message that you can use as-is, or edit to your heart's content.


Where can I find the AI Writing Assistant?

Choose a card, go into our card editor and select the text icon on the toolbar then the Smart Text icon. A Smart Text pop up will appear and you can then enter your prompt to generate a personalised message for your recipient.

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What information is needed to generate a message?

The more details you provide, the better! Basic information like the occasion, the recipient's name, age, and gender can be helpful. Additionally, details about shared experiences, inside jokes, or specific interests will contribute to a more personalised and meaningful message.

Can I review and edit the generated message?

Yes, you have the option to review and make edits to the generated message before finalising your order. This ensures that the message aligns perfectly with your sentiments.

Can I use the Writing Assistant for any occasion?

Absolutely! Whether it's a birthday, anniversary, graduation, or just a note to say hello, Smart Text is versatile and can be used for various occasions.

Is AI Writing Assistant data secure?

Yes, your privacy and the security of your data are a top priority. The information provided for personalization is processed securely, and the system is designed to protect your data.

What platforms is this available?

Smart Text is available across the web and the IOS app - download app here.

Is the Writing Assistant available to add to all cards?

Smart Text is available across the vast majority of cards except postcards and a small number of designs with pre-written messages inside.

⚠️ By using the AI ('Smart Text') generating tool, you agree to our Moonpig terms for user generated content and Terms and Conditions. Moonpig does not endorse or guarantee the accuracy or quality of the content that is generated.

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