Once your refund is processed by one of our agents, our payment provider quickly sends it off to your bank. Depending on how quickly your bank handles these things, it might take anywhere from 5 to 10 business days to see the refund in your account.
If its been more then 10 business days since your refund was processed and you haven't received it, reach out to us via Chat. We're here to help sort it out for you!