How do I return my order?
Need to chat about returning an order? No problem at all! Just give our friendly customer service team a shout, and they’ll happily provide you with our Freepost address & guide you through the process. We're here to help! 🌟
Unfortunately we cant accept returns for personalised products such as cards.
I still haven't received my refund?
If your waiting for a refund for a order that's been returned to us, pleas allow up to 14 days from the day on which we receive the product back from you or, if earlier, the day on which you provide us with evidence that you have sent the product back to us.
Are there any return exclusions?
Yes, unfortunately we cannot accept returns for perishable goods, such as; Food & Drink, Fragrance, Jewellery and Flowers.