You can find all your orders listed in your Order History in the 'My Account' Tab. A list of orders will be displayed and each one will show an order status, as follows:
Received / Confirmed
We have received your order and sent you an order confirmation email. It is still possible to change (or cancel) your card order at this stage.
Printing / Processing
Your order is currently being printed or is in production.
At this stage it is not possible to cancel your order.
Sent
Your order has been dispatched & is now with the relevant delivery provider.
Delivered
*UK Only - If via Royal Mail Tracked or Standard Courier & confirmed delivered by Royal Mail or DPD. Your order will show in a 'Delivered' Status
Cancelled
Your order was cancelled. If you haven't cancelled your order a member of our customer service team will be in contact. Check your registered email account for further details.
On Hold
There was a difficulty with your order and it has been held back from dispatch by our customer service team. Check your registered email account for further details.
If your order has been sent via a Tracked or Courier Service.
You can track you order via your Order History.