Can I add a gift note or message through the app?
Unfortunately, gift notes and messages for physical gifts, flowers, and cards cannot be added through the iOS or Android Moonpig app. This feature is only available when ordering through the Moonpig website or mobile web browser.
How to add a gift note using mobile web
💡 Quick workaround: Open your mobile browser (Safari, Chrome, etc.) and visit www.moonpig.com to add gift notes and messages to your order.
Open Safari, Chrome, or your mobile browser
Go to www.moonpig.com
Log in to your Moonpig account
Create your order as usual
During checkout, you'll see the option to add a gift note or message
Can I add a Gift Note after placing my order?
No. Gift notes must be added before you complete checkout. Once your order is confirmed, it immediately goes into production and cannot be modified.
⚠️ Already placed your order without a message? Unfortunately, we can't add messages to orders that have already been processed. Make sure to use the website for your next order if you need to include a gift note.
Why isn't this available in the app?
We're always working to improve the Moonpig app experience. Gift note functionality is currently only supported on our website platform. We recommend using mobile web when you need to add gift messages to ensure your recipients get that personal touch.